Cancellation policy
Subscriptions may be cancelled at any time through your account dashboard or by contacting hello@giftboxshop.com.
Cancellation Timing
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Cancellations before renewal prevent future billing.
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Cancellations after billing apply to the next billing cycle.
Pre-Orders
Pre-orders may be cancelled within 72 hours (3 days) of purchase if the order has not shipped.
Refund Processing
Approved refunds are processed within 5–7 business days to the original payment method.